Presentation Type

Best Practice Presentation (45 minute presentation about a specific best practice)

Abstract

Department chairs and other academic leaders were invited to participate in Crucial Conversations training as part of professional development programming sponsored by the provost’s office. This session will 1) describe the logistics of the program including the Crucial Conversations platform; 2) present cohort data, 3) share assessment data for the program; and 4) identify best practices for on-going communication training.

Keywords

Communication, Conflict resolution, Training, Experiences, Professional development

Creative Commons License


This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License

 

Enhancing communication through Crucial Conversations® training: outcomes and best-practices

Department chairs and other academic leaders were invited to participate in Crucial Conversations training as part of professional development programming sponsored by the provost’s office. This session will 1) describe the logistics of the program including the Crucial Conversations platform; 2) present cohort data, 3) share assessment data for the program; and 4) identify best practices for on-going communication training.