Abstract

Abstract: This comparative case study examined docent training programs, at a history museum and art gallery. Data were collected through interviews with museum educators, training and promotional materials, and observations of training. Analysis revealed that the learning theory docents are encouraged to use with visitors is not applied by museum educators during docent training.

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Oct 5th, 9:00 AM

Do As I Say, Not As I Do: A Case Study of Two Museum Docent Training Programs

Abstract: This comparative case study examined docent training programs, at a history museum and art gallery. Data were collected through interviews with museum educators, training and promotional materials, and observations of training. Analysis revealed that the learning theory docents are encouraged to use with visitors is not applied by museum educators during docent training.