A workshop on proactive strategies to prevent student complaints
Presentation Type
Interactive Workshop (105 minute solution-based workshop)
Abstract
One of the most challenging elements of a chair’s job is the handling of student complaints. In this workshop, we will identify patterns in student complaints as well as suggestions for proactive strategies that chairs and faculty members can use to prevent them.
Keywords
Student complaints, conflict resolution, student expectations, grading, classroom etiquette
Recommended Citation
Markunas, Patricia V. (2015). "A workshop on proactive strategies to prevent student complaints," Academic Chairpersons Conference Proceedings. https://newprairiepress.org/accp/2015/Communications/2
A workshop on proactive strategies to prevent student complaints
One of the most challenging elements of a chair’s job is the handling of student complaints. In this workshop, we will identify patterns in student complaints as well as suggestions for proactive strategies that chairs and faculty members can use to prevent them.
