Presentation Type
Best Practice Presentation (45 minute presentation about a specific best practice)
Abstract
Department chairs and other academic leaders were invited to participate in Crucial Conversations training as part of professional development programming sponsored by the provost’s office. This session will 1) describe the logistics of the program including the Crucial Conversations platform; 2) present cohort data, 3) share assessment data for the program; and 4) identify best practices for on-going communication training.
Keywords
Communication, Conflict resolution, Training, Experiences, Professional development
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License
Recommended Citation
Bratsch-Prince, Dawn E. and Bagley, Rodney S. (2016). "Enhancing communication through Crucial Conversations® training: outcomes and best-practices," Academic Chairpersons Conference Proceedings. https://newprairiepress.org/accp/2016/Communications/2
Included in
Educational Leadership Commons, Higher Education Administration Commons, Interpersonal and Small Group Communication Commons, Organizational Communication Commons
Enhancing communication through Crucial Conversations® training: outcomes and best-practices
Department chairs and other academic leaders were invited to participate in Crucial Conversations training as part of professional development programming sponsored by the provost’s office. This session will 1) describe the logistics of the program including the Crucial Conversations platform; 2) present cohort data, 3) share assessment data for the program; and 4) identify best practices for on-going communication training.
