Presenter Information

Anne MattinaFollow

Presentation Themes

Issues and Trends in Higher Education

Presentation Type

Interactive Workshop (105 minute solution-based workshop)

Abstract

This interactive session will answer the questions: “what happens when we communicate with someone who has a different cultural background than our own?” and, “what can we do to improve the outcomes of those interactions?” Through facilitated discussion and a small group problem-solving exercise, participants will have the opportunity to enhance their current level of cultural awareness, recognize the impact this has on communication competency and improve skills in these areas.

Keywords

communication competence, cultural awareness, intercultural communication, communication skills

Creative Commons License

Creative Commons Attribution-Share Alike 4.0 License
This work is licensed under a Creative Commons Attribution-Share Alike 4.0 License.

Additional Files

MattinaACCV.pdf (108 kB)
CV

Dimensionalizing Cultures_ The Hofstede Model in Context.pdf (560 kB)
Hofstede's Cultural Dimensions

Mattina Powepoint for ACC.pptx (1064 kB)

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Strategies for Increasing Cultural Communication Competence

This interactive session will answer the questions: “what happens when we communicate with someone who has a different cultural background than our own?” and, “what can we do to improve the outcomes of those interactions?” Through facilitated discussion and a small group problem-solving exercise, participants will have the opportunity to enhance their current level of cultural awareness, recognize the impact this has on communication competency and improve skills in these areas.