Abstract

Pharmaceutical-sales is a knowledge-intense, highly competitive and rapidly changing industry employing a geographically distributed workforce. The varied ways in which agents in this industry continue to learn for work are presented and examined. A framework is developed and employed for exploring and reporting fundamental characteristics of ways of learning beyond designation of in/formality. Findings include the importance of peer-learning for non-co-located peers, the identification of intentional incidental learning, and a non-traditional role for workplace learning in a knowledge-intense and competitive environment.

Keywords

Knowledge-workers, geographically-distributed learning, self-directed learning, peer- learning, incidental learning

Creative Commons License


This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License

Share

COinS
 
Jun 10th, 3:30 PM

Characteristics Beyond In/Formality of Ways of Learning for Work: A Case of Knowledge-intense, Geographically-distributed Learning

Pharmaceutical-sales is a knowledge-intense, highly competitive and rapidly changing industry employing a geographically distributed workforce. The varied ways in which agents in this industry continue to learn for work are presented and examined. A framework is developed and employed for exploring and reporting fundamental characteristics of ways of learning beyond designation of in/formality. Findings include the importance of peer-learning for non-co-located peers, the identification of intentional incidental learning, and a non-traditional role for workplace learning in a knowledge-intense and competitive environment.