2017: Reconstructing Civility - Modes of Engagement for 2017

Presentation Title

De-Escalation Techniques

Keywords

interpersonal communication; conflict resolution

Description

How to resolve issues in high-stress environments.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

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De-Escalation Techniques

How to resolve issues in high-stress environments.