Presentation Title
Creating Experiences: On the Front Lines of Customer Service
Keywords
Customer service, Community relations, Partnerships
Description
Giving excellent customer service is important to our businesses. This presentation will cover what rural customers want, how to keep existing customers, how to build connections with the ‘top dogs’, and create a referral network with mavens.
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Creating Experiences: On the Front Lines of Customer Service
Giving excellent customer service is important to our businesses. This presentation will cover what rural customers want, how to keep existing customers, how to build connections with the ‘top dogs’, and create a referral network with mavens.
